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We've listed some of the most often asked questions our Guests have asked along with answers. If you need any further assistance answering your questions please contact our Concierge Team - you may Email us or please feel free to call: 617.654.1912.

Meeting Awards & Accolades 

Is your Boston Hotel a member of Historic Hotels of America?
Yes, The Boston Park Plaza Hotel is a member of Historic Hotels of America.

Is your Boston Hotel a member of Elite Meetings?
The Boston Park Plaza Hotel is a member of Elite Meetings.

Hotel Guest Rooms & Suites

How many Guest Rooms does your Boston Hotel have?
The Boston Park Plaza Hotel has 1,054 Guest Rooms & Suites.

What is a “Servidor”?
An original feature of the Hotel, the "Servidor" is a panel in each Guest Room door which allowed the Valet to deliver laundry without disturbing the Guest.

Does your Boston Hotel have a Club Lounge?
The Club Lounge is located on the Towers Level Concierge Floor of The Boston Park Plaza Hotel. Guests staying in the Towers Level Concierge Floor are granted exclusive access to the Towers Level Lounge.

What is the Towers Level Concierge Floor?
The Towers Level Concierge Floor is located on the 15th floor of The Boston Park Plaza Hotel and is accessible exclusively to our Executive Guests. The Towers Level Concierge Floor features 78 recently renovated Guest Rooms that can only be accessed by Towers Guests with their Guest Room keycard via the Towers Level Express Elevator. Towers Level Guests are greeted by their own personal Towers Level Concierge who is onsite 7 days a week to offer elite service. Towers Level Guest Rooms feature state-of-the-art individual climate control systems, data ports with complimentary high speed Internet access, voicemail, interactive video-on-demand, windows that open, marble Bathrooms with dual “power head showers,” bath amenities and custom Boston Park Plaza bathrobes and slippers.

Do your Guest Rooms allow roll-a-ways or cribs and if so, is there a charge for this? 
Many of our Guest Rooms and Guest Suites do accommodate a Rollaway or Crib. Please let us know before you arrive of your request, and we will ensure your Guest Room is set-up. There is no charge for a Crib or Rollaway.

Do you have onsite parking? How much is parking? Is it included in my room rate?
Our Boston Hotel offers onsite Valet Parking for an overnight fee of $48.00 USD. Parking is not included in the Hotel Room Rate. Self Parking at the Motor Mart Garage is also available across the street from The Boston Park Plaza Hotel.

Boston Hotel Amenities & Services

Does your Boston Hotel have a Presidential Suite?
Located on the exclusive Towers Level Concierge Floor of The Boston Park Plaza Hotel, the Presidential Suite is a luxurious 3 Bedroom, 5 Bathroom Suite widely considered to be the most elegant and lavish Hotel Suite in the entire Northeast. The 1,568.3 Square-feet Presidential Suite is ideal for entertaining small Groups for an impressive and memorable gathering. The Presidential Suite includes a Living Room, Private Office and Kitchen. The Presidential Suite features a 60-inch Flat Screen Television in the Living Room and a 42-inch Flat Screen Television in each of the 3 Bedrooms. The Kitchen is stocked with bottled water, assorted Juices, Sodas and Beer. The Presidential Suite also contains marble Bathrooms, Leather Furniture, a Grand Piano and a Surround Sound Stereo System.

Where is your Boston Hotel located?
The Boston Park Plaza Hotel is located at 50 Park Plaza at Arlington Street. Valet entrance is located at Stuart Street and Columbus Avenue. Our address is: 50 Park Plaza at Arlington Street, Boston, MA 02116-3912. View our Location & Directions Page.

Do you offer shuttle service from the airport?
Yes, GO Boston Shuttle is available for an additional fee. Fare-based town car transportation can be arranged through our Concierge by calling 617.654.1912. Alternate subway and taxi options are also available from the airport to downtown Boston.

Boston Hotel History

Has your Boston Hotel hosted any notable people, celebrities or politicians?
Yes, there have been many well-known, famous and infamous Guests at our Boston Hotel:

Political Figures:
President George and Barbara Bush, President Barack Obama, Fidel Castro, President Ronald Reagan, Winston Churchill, Janet Reno, President Bill and Hillary Clinton, President Franklin D. and Eleanor Roosevelt, President Dwight D. Eisenhower, Governor Arnold Schwarzenegger, President John F. Kennedy, President Harry S. Truman, General Douglas MacArthur, Tzipora Malka Livni - Prime Minister of Israel

Celebrities:
Mohammed Ali, Bill Gates, Dolly Parton, Ben Affleck, Woody Harrelson, Bonnie Raitt, Lauren Bacall, Vanilla Ice, Mark and Donnie Wahlberg, Larry Bird, Billy Joel, Ted Williams, Aretha Franklin, Penny M, Judy Garland, Shirley MacLaine, Liv Ullmann, Cary Grant, Frank Purdue, Christopher Reeves, Katherine Hepburn, Rich Little, C. Everett Koop, Spike Lee, Brody Jenner, Arthur Fiedler, Wade Boggs, David Copperfield, Bill Cosby, James Blunt, Judy Collins and Carol Channing

What was The Boston Park Plaza Hotel like when it first opened?

  • With its original 1,300 Guest Rooms, The Statler Hotel was the largest independent Boston Hotel in all of New England for 5 decades and the 8th largest Hotel in the World.
  • The Statler Hotel was the first Hotel in the nation to outfit every Guest Room with radios.
  • When it opened the Statler Hotel rates ranged from $3.50 to $5.00 per day for single occupancy.
  • The largest Barber Shop in New England was located in the lobby of the Statler Hotel.
  • A House Physician had an office and Hospital on the 14th floor of the Statler Hotel. During regular hours employees could consult with the House Physician; emergency cases were handled at all hours.

What is the significance of the SWAN Logo?
The Boston Park Plaza Hotels’ logo was inspired by the Public Garden Swan Boats, located across the street.

Boston Meeting Space

How much Meeting Space does The Boston Park Plaza Hotel have?
The Hotel has over 50,480 square-feet of flexible Boston Meeting Space, including 3 Ballrooms and 39 Meeting Rooms.

Hotel Renovations

When was the Hotel renovated and what was changed?
The Boston Park Plaza Hotel has completed over $5 million in renovations over the past 3 years. This renovation included upgrades to our 1,054 Guest Rooms and the Hotel's Grand Lobby and Public Areas. View more details on our Guest Rooms and Guest Suites.

Are you visiting Boston?  Choose Boston Park Plaza Hotel - A Boston Hotel, located in the heart of Boston and close to many Boston Activities, Boston Things to do and more.   Check Rates, Make Reservations or call toll free: 800.225.2008.

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