Accessibility Statement

The Boston Park Plaza (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We Welcome Feedback  

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at [email protected] with a description of the issue you encountered and your contact information. Your experience matters to us.

The Boston Park Plaza website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.

ACCESSIBLE FEATURES AND AMENITIES

The Boston Park Plaza is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

PROPERTY FEATURES

Accessible public entrance

• Entrance doors with 60″ width
• Ramp 60″ wide
• Pathway 84″ wide
• Wheelchair maneuvering clearance at 84″+
• Distance from parking is 1 block

Route from the public entrance to the registration area

• Distance at 7 ft
• Pathway width 84″ wide
• Wheelchair maneuvering clearance 84″

Accessible route to elevator

• Distance to elevators from entrance is 80 ft
• Pathway width 96″
• Distance to elevators from registration desk 84 ft
• Pathway width 156″
• Elevator size: 5ft x 6ft
• Elevator door width: 4 ft
• Wheelchair maneuvering clearance: 48″

Accessible route from parking area to the main entrance

• Distance to hotel entrance: 6ft
• Distance to front desk: 200ft
• Pathway width: 66″
• Pathway inclination degree: 3%
• Wheelchair maneuvering clearance: 66″

Accessible parking (valet only)

• Distance to front desk: 200ft
• Pathway width: 66″
• Ramp width: 60″
• Pathway inclination degree: 3%
• Wheelchair maneuvering clearance: 66″

The registration desk

• Desk height: 34″
• Desk width: 34″
• Wheelchair accessible
• Wheelchair maneuvering clearance: 89″

Public restrooms

• Door width: 36″
• Toilet height: 17″
• Grab bars
• Stall size: 72″ x 74″
• Stall maneuvering clearance: 43″ x 46″
• Sink height: 33″
• Mirror height: 39″
• Accessible lavatory controls
• Wheelchair maneuvering clearance: 33″

Food & Beverage

• Distance to public entrance: 70ft
• Pathway width: 43″
• Distance to elevators: 50ft
• Distance to bathrooms: 60ft
• Restaurant entrance door width: 56″
• Table heights: 28″
• Clearance for knees/toes
• Wheelchair maneuvering clearance: 42″
• Visual/Hearing impaired systems: 4 horn strobes
• 34″ Bar height section for wheelchair access

Meeting & Event Facilities / Business Center

• Distance to public entrance: 70ft
• Pathway width: 43″
• Distance to elevators: 50ft
• Distance to bathrooms: 60ft
• Computer desk height: N/A
• Clearance for knees/toes: N/A
• Computer desk width: N/A
• Wheelchair maneuvering clearance: 42″

Gym & Pool

• Distance to public entrance: 70ft
• Pathway width: 43″
• Distance to elevators: 50ft
• Distance to bathrooms: 60ft
• Water fountains accessible
• Water fountains height: N/A
• Special gym equipment: Elevator pass to Lynx
• Pool Lifts: N/A
• Wheelchair maneuvering clearance: 42″

TTY for guest use.

Guest room televisions have closed captioning or closed captioning decoders are provided.

Braille signage throughout.

Service animals are welcome at the Boston Park Plaza.

ACCESSIBLE GUEST ROOM FEATURES

Superior King Hearing & Wheelchair Accessible w/ Roll-In Shower

• Approximately 180-300 sq. ft.
• Safelock + Electronic key
• Visual strobe light/Fire horn alarms
• Braille signage
• 36″ door width
• 1 king bed, 82″ x 70″, 24″ high
• Wheelchair maneuvering clearance: 36″
• Desk height & width: 30.75″ x 24″
• Bathroom door: 36″ wide
• Toilet height: 17″
• Toilet grab bars
• Sink: 33″ high with plumbing insulation
• Mirror height: 40″
• Lavatory controls accessible
• Wheelchair maneuvering clearance: 36″
• Roll-in shower is standard with a foldable seat, detachable shower-head, and grab bars.
• TTY available

Superior 2 Doubles Hearing & Wheelchair Accessible w/ Tub

• Approximately 380-400 sq. ft.
• Safelock + Electronic key
• Visual strobe light/Fire horn alarms
• Braille signage
• 36″ door width
• 2 Full beds, each 54″ x 74″, 27″ high
• Clearance between beds: 30″
• Wheelchair maneuvering clearance: 36″
• Desk height & width: 30.75″ x 24″
• Bathroom door: 36″ wide
• Mirror height: 40″
• Toilet height: 17″
• Toilet grab bars
• Sink: 33″ high with plumbing insulation
• Lavatory controls accessible
• Wheelchair maneuvering clearance: 36″
• ADA Tub comes with grab bars, detachable shower head, and removable seat
• Tub size: 17″ x 58″ x 23″
• TTY available

Superior Full Wheelchair Accessible w/ Tub

• Approximately 180-300 sq. ft.
• Safelock + Electronic key
• Visual strobe light/Fire horn alarms
• Braille signage
• 36″ door width
• 1 Full bed, 54″ x 74″, 27″ high
• Wheelchair maneuvering clearance: 36″
• Desk height & width: 30.75″ x 24″
• Bathroom door: 36″ wide
• Toilet height: 17″
• Toilet grab bars
• Sink: 33″ high with plumbing insulation
• Mirror height: 40″
• Lavatory controls accessible
• Wheelchair maneuvering clearance: 36″
• ADA Tub comes with grab bars, detachable shower head, and removable seat
• Tub size: 17″ x 58″ x 23″
• TTY available

Superior King Hearing & Wheelchair Accessible w/ Tub

• Approximately 180-300 sq. ft.
• Safelock + Electronic key
• Visual strobe light/Fire horn alarms
• Braille signage
• 36″ door width
• 1 King bed, 82″ x 70″, 24″ high
• Wheelchair maneuvering clearance: 36″
• Desk height & width: 30.75″ x 24″
• Bathroom door: 36″ wide
• Toilet height: 17″
• Toilet grab bars
• Sink: 33″ high with plumbing insulation
• Mirror height: 40″
• Lavatory controls accessible
• Wheelchair maneuvering clearance: 36″
• ADA Tub comes with grab bars, detachable shower head, and removable seat
• Tub size: 17″ x 58″ x 23″
• TTY available

Superior 2 Doubles Hearing & Wheelchair Accessible w/ Roll-In Shower

• Approximately 380-400 sq. ft.
• Safelock + Electronic key
• Visual strobe light/Fire horn alarms
• Braille signage
• 36″ door width
• 1 Full sized bed, 54″ x 74″, 27″ high
• Wheelchair maneuvering clearance: 36″
• Desk height & width: 30.75″ x 24″
• Bathroom door: 36″ wide
• Toilet height: 17″
• Toilet grab bars
• Sink: 33″ high with plumbing insulation
• Mirror height: 40″
• Lavatory controls accessible
• Wheelchair maneuvering clearance: 36″
• Roll-in shower is standard with a foldable seat, detachable shower-head, and grab bars.
• TTY available

From a digitally accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Boston Park Plaza website. The hotel is not responsible for any third-party content on the website.